FAQ
Anime Now – Frequently Asked Questions
What is Anime Now?
Anime Now is a streetwear-inspired anime merchandise store offering high-quality apparel and accessories inspired by popular anime styles and culture.
What products do you sell?
We currently offer:
- Anime T-shirts
- Streetwear-style designs
- Limited-edition prints
New designs drop regularly, so follow us on social media for updates.
What sizes are available?
Our shirts are available in multiple sizes. Please refer to the size chart on each product page before placing your order to ensure the best fit.
How long does it take to process my order?
Orders are processed within 2–4 business days.
Custom or high-demand items may take slightly longer.
How long does shipping take within South Africa?
Estimated delivery times:
- Major cities: 2–4 business days
- Outlying areas: 3–7 business days
You will receive a tracking number once your order has shipped.
Which courier do you use?
We use reliable South African courier services. The courier used may vary depending on your location.
How much is shipping?
Shipping costs are calculated at checkout based on your location.
We may offer free shipping promotions from time to time.
Do you offer cash on delivery?
No. All orders must be paid for in full before shipping.
What payment methods do you accept?
We accept secure online payments, including:
- Debit and credit cards
- Instant EFT (depending on checkout provider)
- Other payment options shown at checkout
Can I return or exchange an item?
Yes. We accept returns or exchanges within 7 days of delivery if:
- The item is unworn and unwashed
- The item is in its original condition
- There is a sizing issue or manufacturing defect
Customers are responsible for return shipping unless the item is defective.
What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with clear photos of the issue.
We will arrange a replacement or refund as soon as possible.
Are your designs officially licensed?
Our designs are inspired by anime culture and streetwear aesthetics. Anime Now is an independent brand and is not affiliated with any official anime studios or licensors.
How do I care for my shirt?
For best results:
- Wash inside out in cold water
- Do not bleach
- Air dry or tumble dry on low heat
- Do not iron directly on the print
How can I contact Anime Now?
You can reach us through:
- Instagram or Facebook direct messages
- Email: Animenowszn@gmail.com
We aim to respond within 24–48 hours on business days.
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Order Processing Times
All orders are processed Monday to Friday, excluding public holidays.
Delivery Delays
During peak periods, sales, or holidays, delivery times may be slightly longer than usual.